DVIDS – News – MHS GENESIS ‘Goes Live’ at Naval Hospital Jacksonville and Branch Health Clinics Jacksonville, Key West and Mayport

Naval Hospital (NH) Jacksonville and Naval Department Well being Clinics (NBHC) Jacksonville, Key West and Mayport have formally launched the Navy Well being System’s new digital well being file, MHS GENESIS.

The brand new well being file will ship information to healthcare groups wherever sufferers obtain treatment-whether it’s at a medical facility throughout the Division of Protection, Division of Veterans Affairs or the U.S. Coast Guard.

The transition to MHS GENESIS adopted months of preparation together with workers coaching, tools upgrades, and mock launches.

“MHS GENESIS will improve our potential to higher serve our sufferers, whereas making life loads simpler for our suppliers,” mentioned Capt. Sharon Home, Naval Hospital Jacksonville director and Navy Drugs Readiness and Coaching Command (NMRTC) Jacksonville commander. “Please know that as we transition into MHS GENESIS, our sufferers will expertise decreased appointments or longer wait occasions as our workers turns into environment friendly with the brand new system, we do ask for endurance, as security is our highest precedence.”

MHS GENESIS will present a single well being file for service members, veterans, and their households. It presents enhanced, safe expertise and the whole integration of inpatient and outpatient well being information from the purpose of harm to the army medical therapy facility.

With its new portal, sufferers could have 24/7 safe entry to:

• information (reminiscent of lab outcomes)

• submit prescription renewals

• request medical and energetic obligation dental appointments

• ship safe e-mail messages to your care workforce.

MHS GENESIS pharmacy choices embrace Pharmacy Dwelling Supply (www.tricare.mil/homedelivery or 877-363-1303) and TRICARE community pharmacies.

To entry the MHS GENESIS Affected person Portal, a Frequent Entry Card (CAC), DFAS account credentials, or a DS Logon Premium Account is required.

For assist with the DS Logon, see the “continuously requested questions” at: https://patientportal.mhsgenesis.well being.mil. For added assist, name Protection Manpower Information Heart at 800-538-9552 or the DMDC Contact Heart at 800-368-3665.

The Nurse Recommendation Line (800-874-2273) stays open 24/7 to triage signs and assist sufferers discover care. Households and retirees don’t want a referral to obtain pressing care at a TRICARE-authorized pressing care heart or community supplier. It’s a good suggestion to have prescription refills readily available.

NH Jacksonville and NMRTC Jacksonville ship well being care and readiness. NH Jacksonville and its 5 department well being clinics serve 175,000 energetic obligation, energetic obligation members of the family, and retired service members, together with 57,000 sufferers enrolled with a main care supervisor. NMRTC Jacksonville and its 5 items help warfighters’ medical readiness to deploy and clinicians’ readiness to avoid wasting lives. To be taught extra, go to: https://jacksonville.tricare.mil.