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Virgin Voyages is celebrating its one-year anniversary with the launch of its reserving platform “LetsGoBook”, in accordance with a press launch.
The “LetsGoBook” platform was developed with Virgin Voyages journey advisors’ suggestions and permits all advisors to e book purchasers sooner and simpler, in accordance with the corporate.
“Each agent can use the hyperlink to make a reserving in lower than two minutes or select to share the hyperlink with their purchasers. This new, easy-to-use interface saves. First Mates time on the traditionally tedious reserving course of to allow them to dedicate extra time serving to their Sailors curate an unforgettable trip aboard our ships,” explainedJohn Dioro, vp of North American gross sales, Virgin Voyages.
Journey advisors can e book their friends in 5 easy steps utilizing virginvoyages.com’s streamlined interface. They’ll additionally select to ship a devoted hyperlink to their purchasers through electronic mail/textual content or share it on their social media channels, permitting friends to e book themselves whereas nonetheless benefiting from the advisors’ program.
“This new know-how is the reply to so many ache factors for brokers. From new and inventive methods to market, to ease of reserving and reservations coming again to advisors at a later date by a hyperlink, that is each progressive and thrilling,” commented Carolyn Orr, training supervisor, KHM Journey Group.
Each new reserving made by a journey advisor’s distinctive LetsGoBook hyperlink might be mechanically related to their firstmates.com account. Instantly following a reserving, brokers can view and modify their shopper’s crusing, together with including shore excursions, upgrading cabin classes, including drink packages, and extra.
“Our buyer happiness scores are within the mid-90s and we’re seeing rebooking charges at excessive as 50%, demonstrating to our First Mates that they’ll really feel assured recommending this extraordinary expertise to their purchasers and incomes unimaginable perks whereas doing so,” stated Shane Riley, vp of worldwide gross sales, Virgin Voyages.
What’s extra, the cruise line is rewarding journey brokers with a $100,000 USD reserving bonus, and the primary 2,000 new bookings made by the LetsGoBook hyperlink will obtain a $50 USD money commissions bonus. As well as, every reserving earns advisors one entry right into a seven-night journey to Necker Island contes
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