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Generally expertise may be irritating. From Error 404 pages to pop-up advertisements, merely logging onto the web can open up a large can of worms. Happily for the residents on the Westminster-Canterbury on Chesapeake Bay life plan neighborhood, that they had the tech-savvy “WCB Geeks” at their fingertips.
Due to the Geeks and their robust connections to the web and neighborhood residents, Westminster-Canterbury was awarded Gold within the Hold It Tremendous Easy class within the Senior Dwelling monitor of the 2022 McKnight’s Excellence in Expertise Awards.
The Geeks are a small group of former expertise business executives who launched this system on the Virginia Seashore, VA, neighborhood in 2021. They help the IT division by serving to their fellow residents and neighbors with the much less advanced expertise issues. Residents contact them immediately by way of electronic mail or by way of an IT assist desk referral.
This 12 months, the Geeks arrange tons of of Westminster-Canterbury residents on a resident hub so they may entry a digital portal to present occasions, digital engagement, eating providers and extra.
“We have been honored to obtain this prestigious award for our WCB Geeks program,” mentioned Westminster-Canterbury on Chesapeake Bay Senior Director of Data Expertise Ed Lawson. “The center of this program is residents with expertise expertise who volunteer their time resolving widespread ‘the way to’ questions. Every month, they save our IT division 30 to 60 hours of employees time. Our residents benefit from the peer-to-peer help, and the members of the WCB Geeks really feel nice private satisfaction in serving to their pals and neighbors navigate expertise, notably for individuals who didn’t develop up with it.”
Different award winners within the Senior Dwelling monitor’s Hold It Tremendous Easy class:
- Silver: Asbury Communities, Frederick, MD for its use of sensor expertise to enhance outcomes
- Bronze (tie): Brookdale Senior Dwelling, Brentwood, TN, for his or her restructuring of onboarding expertise and Social Name, a Entrance Porch Neighborhood Service, Glendale, CA, for its use of expertise to attach volunteers with residents
Learn concerning the Hold It Tremendous Easy class winners within the Expert Nursing monitor on the McKnight’s Long-Term Care News web site and within the Residence Care monitor on the McKnight’s Home Care web site.
See an inventory of all 2022 McKnight’s Excellence in Expertise Awards Senior Dwelling monitor winners here.
The Platinum sponsor of the 2022 McKnight’s Tech Awards + Summit is KARE. Gold sponsors are iN2L + LifeLoop, IntelyCare and Saiva.
To view the digital awards presentation and recordings of the Summit webinars, go to mcknights.com/100422techawards.
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