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The CEO of PagerDuty, Jennifer Tejada, apologized this previous week after coming beneath fireplace over a layoff electronic mail she despatched out to workers final Thursday. The letter contained information that the digital operations administration firm can be letting go 7% of its workers.
Already distressed by the layoffs, some recipients of the letter had been outraged by a Martin Luther King Jr. quote Tejada used to conclude the e-mail.
“I’m reminded in moments like this of one thing Martin Luther King mentioned, that ‘the final word measure of a (chief) will not be the place (they) stand within the moments of consolation and comfort, however the place (they) stand in instances of problem and controversy,’” she wrote. “PagerDuty is a frontrunner that stands behind its prospects, its values, and our imaginative and prescient — for an equitable world the place we remodel important work so all groups can delight their prospects and construct belief.”
Many seen the layoff announcement to be “tone-deaf” and “disgusting,” CBS Information reported.
Starting with “Hello Dutonions,” Tejada proceeds to go on for 370 phrases earlier than attending to the layoff announcement, after which concluded with the King quote one other 1,250 phrases later.
The next day, Tejada apologized for the tone of the e-mail. “There are a selection of issues I might do in a different way if I might,” Tejada wrote. “The quote I included from Dr. Martin Luther King, Jr. was inappropriate and insensitive. I ought to have been extra upfront concerning the layoffs within the electronic mail, extra considerate about my tone, and extra concise. I’m sorry.”
Some viewers believed the letter sounded as if an AI had written the e-mail as a result of lack of sensitivity. Writer Gergerly Orosz tweeted, “Probably the most tone-deaf layoff electronic mail I learn up to now was written yesterday, and it comes from PagerDuty CEO Jennifer Tejada. The e-mail is vey lengthy, and feels prefer it was written by an AI that took all of the phrases that folks normally say, and put it one lengthy electronic mail.”
Probably the most tone-deaf layoff electronic mail I learn up to now was written yesterday, and it comes from PagerDuty CEO Jennifer Tejada.
The e-mail is vey lengthy, and feels prefer it was written by an AI that took all of the phrases that folks normally say, and put it one lengthy electronic mail.
See for your self: pic.twitter.com/TX6ntwObjE
— Gergely Orosz (@GergelyOrosz) January 25, 2023
CNN reported, “The tech trade has seen a spate of layoffs in current weeks. Amazon announced in early January that it could lay off greater than 18,000 employees. And Salesforce said it plans to chop about 10% of its workers. Microsoft, in the meantime, is laying off 10,000.”
When pressed for extra info, a PagerDuty consultant referred to a weblog put up with Tejada’s full apology that’s now not obtainable on-line.
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