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SAN FRANCISCO–(BUSINESS WIRE)–Akia, a buyer expertise automation platform, right now introduced a $6 million Collection A funding spherical. California-based enterprise capital agency Altos Ventures led the financing with extra participation from GSR Ventures, who led the earlier seed spherical.
Since launching in 2019, Akia has persistently achieved 3x year-over-year development, working primarily in hospitality. The present market situations, ongoing labor scarcity, and post-pandemic influence have elevated demand for Akia’s automated buyer engagement framework. Akia has helped 1000’s of companies remove monotonous paperwork, automate processes and drive engagement to higher serve customers and enhance effectivity.
In an app-fatigued world, the place over 75% of app downloads should not used greater than as soon as, Akia’s Mini Apps are cellular experiences that don’t require obtain or login. From the enterprise perspective, the place native apps fall brief – prices, upkeep, and engagement challenges – Mini Apps fill these gaps with higher accessibility and usefulness. Corporations utilizing Akia’s platform produce extra outcomes by leveraging Mini Apps to automate and expedite day-to-day processes like identification verification, safety deposit assortment, and even contactless resort check-in.
”Securing this new spherical of funding from Altos is known as a validation of our imaginative and prescient,” mentioned Evan Chen, CEO of Akia. “Customers are bored with poorly made chatbots, ready on maintain for name facilities, or downloading apps for single use. We’re dedicated to creating modern services and products that assist companies reply extra successfully and shortly to the altering wants of their clients.”
The shift in the direction of a contactless first method and the continuing workers shortages have created a main alternative for Akia to make a splash available in the market. Akia is well-positioned to benefit from these favorable situations and can proceed to develop its attain and influence.
“Akia is paving the trail for the following technology of tech-enabled companies,” mentioned Jim Dai, Accomplice at Altos Ventures. “The hospitality sector has confronted quite a few challenges in recent times and can want a system like Akia to thrill clients whereas bettering effectivity. We’re thrilled with Akia’s momentum and have full confidence in its management and long-term imaginative and prescient.”
About Akia
Akia is an automatic buyer engagement platform designed to streamline operations for service companies. Akia integrates with different applied sciences, together with administration techniques and {hardware} platforms, to allow its clients to do much more by communication. For extra info, go to www.akia.com.
About Altos Ventures
Based in 1996, Altos Ventures is a expertise funding agency based mostly in Silicon Valley. By affected person and pragmatic investing, Altos companions with early to development stage expertise corporations working in client and enterprise sectors, with the purpose of constructing sturdy and compounding companies over a long time. As a registered funding advisor (RIA) with the SEC, Altos has a uniquely versatile, long-term, and concentrated method to enterprise capital, supporting the complete lifecycle of corporations from inception to world development and profitability. For extra info, please discuss with www.altos.vc.
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