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(WHDH) — A Medford girl returned from a Caribbean trip and found she’d left one thing very priceless behind. Getting it again proved nearly unimaginable – till Clear up It 7 stepped in. Brandon Gunnoe has the story.
Strolling on the seashore, taking part in within the sand, splashing within the ocean — Maureen had the right household trip in Aruba.
“We had an exquisite time,” Maureen mentioned.
Till she received dwelling and made a sickening discovery.
I left my jewellery behind. I used to be very panicked
What she’d forgotten to pack was price 1000’s of {dollars}.
“It’s a bag full of bijou. There was diamond studs and a pearl necklace,” Maureen mentioned.
A number of the objects have been irreplaceable.
“It was the sentimental worth,” Maureen mentioned.
The resort shipped the jewellery again to Maureen.
“I used to be very relieved, and I believed for positive that I’d have it in a pair days,” Maureen mentioned.
However that didn’t occur.
“It was returned to Aruba. They mentioned I didn’t fill out a kind saying that was my private jewellery, that it wasn’t one thing I purchased,” Maureen mentioned.
So Maureen crammed out this U.S. Customs kind, and her very costly package deal quickly made its approach again to the states – solely to get caught on the supply firm’s warehouse for six months.
“It was simply so irritating. I began calling each week, I name the customer support quantity I’d electronic mail, and I used to be by no means capable of get via to anyone who may give me extra info. I used to be very annoyed,” Maureen mentioned.
Maureen contacted Clear up It 7.
“Someone lastly recommended, ‘You possibly can name Clear up It 7,’” Maureen mentioned.
We reached out to the supply firm, and a consultant instructed us, “We apologize for the problems.”
A couple of days later, issues turned good as gold for Maureen.
All her lacking jewellery made it dwelling.
“I used to be thrilled. I couldn’t have been happier. I believed it was a misplaced trigger. Thanks a lot for all of your assist,” Maureen mentioned.
Have an issue you’ll be able to’t clear up?
Give us a hoop at 617-367-7777.
Or electronic mail us at SolveIt7@whdh.com
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