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Just lately, we got here throughout an incident the place the entrance suspension of an Ola S1 Professional electrical scooter. The entrance suspension broke whereas driving on the pace of 35 kmph. The lad who was driving the scooter was admitted to ICU on account of accidents. Ola did provide you with an official response on this matter and instructed that their preliminary investigation has revealed that this was a case of very excessive affect highway accident. After the experiences of this accident went viral, we now have one other buyer who has come ahead with photos of his Ola S1 professional scooter with a damaged entrance suspension.
My sympathies. I’ve suffered an identical accident on Ola S1 scooter with my daughter on board. Fortunately i took all of the brunt of the accident with extreme chest ache. It took me greater than a month to get well from the blunt pressure harm on account of my torso hitting the handlebar. pic.twitter.com/lYqbeOESY3
— Soumo Bakshi (@soumobakshi) January 24, 2023
The proprietor of this Ola S1 Professional electrical scooter had shared photos of his scooter on Twitter. He remembers the incident in a publish that he shared on Team-bhp. He calls himself the impacted person. He calls himself as one of many few who believed in Bhavesh’s Pitch and trusted the Product even earlier than it was launched. The accident occurred on November 10 final 12 months. The person had picked her daughter again from faculty. He was nearly close to his dwelling in Bengaluru when this incident occurred. He was driving by means of a service lane to keep away from visitors. The roads had few potholes in it and he was carrying a pace of 35 kmph.
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Instantly he felt like loosing stability and the entrance wheel out of the blue buckled in. He misplaced management on the scooter and because it was an surprising incident, the rider’s higher physique hit the deal with bar and his daughter hit him on the again. The rider was sporting a correct helmet and even the entrance suspension broke, each of them had been thrown on to the highway. He felt like one thing heavy crashed on to his chest. He mentions that it took him few seconds to start out respiration usually. He sat on the aspect of the highway and dialed his spouse to return and choose him up.
After the incident, he known as Ola’s buyer care and defined the state of affairs to them. He reached to Ola Bangalore group and the information reached Ola Service Head and Senior Administration. He was glad with the way in which Ola’s group dealt with the problem. They obtained in contact with the shopper and took the scooter. The mounted the problem and returned it again to the shopper inside 24 hours. After the incident, the service supervisor even made a courtesy go to together with the automobile to make sure that all the pieces was tremendous. Though, his difficulty obtained mounted, the shopper continues to be nervous concerning the design of the entrance suspension on scooter. This isn’t the primary time, Ola electrical scooters have are available in information.
After the primary incident, Ola has provide you with clarification. They’ve stated that they’ve greater than 1.5 lakh automobiles on the roads and till now, just a few remoted circumstances of suspension breaking have come up. Clients who suppose that there’s a drawback with the suspension of their Ola S1 Professional can get it checked by means of the service community of Ola. When the scooter was initially launched available in the market, it had a number of points. The scooter had a number of software program glitches which had been ultimately mounted over updates.
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