AT&T Business Internet Review 2023

AT&T Enterprise Web Editor’s Rating: 90/100

Pricing	80
Contract	95
Buyer help	90
Web speeds	100
Web mobility	95

Why AT&T Enterprise Web Is Greatest for Digital Entrepreneurs

It’s develop into simpler to construct a digital model in recent times, as extra individuals have entry to straightforward instruments for constructing an e-commerce web site, a social media following and an electronic mail subscriber listing. In consequence, extra entrepreneurs are in search of an web supplier that provides quick web speeds and permits them to create and preserve an internet presence. No matter whether or not you’re an aspiring entrepreneur or a small business owner, AT&T’s fiber-optic enterprise web can ship on these circumstances and extra. Devoted web, symmetrical add and obtain speeds, and web backup choices are only a few of the numerous options accessible via AT&T Enterprise. AT&T’s Devoted Web plans permit clients to remain linked on their very own safe web line whereas experiencing the quickest web speeds doable.

Do you know?: AT&T ranked first in buyer satisfaction with giant enterprise wireline service 5 years in a row by J.D. Energy.

Execs

• Obtain and add speeds are symmetrical.
• AT&T gives proactive community monitoring.
• AT&T’s devoted web boasts close to 100% uptime.

Cons

• Fiber web is often accessible solely in choose areas.
• Plans can get costly for gigabit-speed web.

AT&T Enterprise Web Options

Symmetrical obtain/add speeds	Obtain speeds are simply as quick as add speeds for giant file transfers, net conferencing, and different bandwidth-hungry duties.
Devoted web	A quick and dependable connection retains your small business going, with close to 100% uptime.
No annual contract	There may be versatile month-to-month or usage-based billing for enterprise clients.
Web backup	Secondary connections may help preserve operations till your main connection comes again.
24/7 proactive community monitoring	Automated ticketing and cybersecurity monitoring take away digital threats.
Static IP addresses	Fastened IP addresses permit entry to the web in a single central space.

Symmetrical Obtain and Add Speeds

Most web suppliers promote quick obtain speeds of their packages and offers but additionally supply add speeds which might be a lot slower. We like that AT&T delivers symmetrical web speeds, which suggests the obtain speeds and add speeds are the identical. A enterprise web package deal promising obtain speeds of as much as 300 Mbps, for instance, additionally contains add speeds of as much as 300 Mbps.

Symmetrical obtain and add speeds include many advantages, particularly for small enterprise homeowners who function from their properties. Enterprise clients can carry out giant information transfers, conduct conferences over voice over IP (VoIP) and even multitask throughout net conferencing for seamless productiveness.

Devoted Web

For companies that function on their very own server, AT&T gives its Devoted Web plan as an all-in-one service that runs with close to 100% uptime utilizing a single unshared connection. With symmetrical obtain and add speeds between 10 Mbps and 1 Tbps, small enterprise homeowners or solo entrepreneurs can browse the web uninterrupted.

Because of the big range of obtain and add speeds supplied, AT&T Devoted Web can scale up as a enterprise grows. For instance, a one-person enterprise may begin with a ten Mbps plan after which improve to greater speeds as extra staff are employed and extra assets are required.

No Annual Contract

We like that AT&T Enterprise doesn’t maintain companies to a yearly contract. Moderately, you may have the choice of month-to-month or usage-based plans. If companies expertise surprising fast progress or want to modify plans shortly, they are going to solely want to attend till the subsequent month earlier than doing so. This wasn’t the case with a lot of the different enterprise web service suppliers we reviewed.

Web Backup

It’s straightforward to switch data digitally these days, however typically servers expertise surprising outages. Companies corresponding to upkeep and heavy site visitors may scale back web speeds, both via the sharing of web throughout connections or a devoted web. Thankfully, each AT&T Devoted Web and AT&T Enterprise Fiber have backup choices for a further month-to-month cost.

The AT&T Wi-fi Broadband plan may act as a backup web choice. Though Devoted Web and Enterprise Fiber embody a backup router with 12 to 24 hours of battery backup, clients can select to make use of AT&T Wi-fi Broadband as both a main connection or secondary backup choice. We discovered this particularly helpful for companies that sell products online.

24/7 Proactive Community Monitoring

Devoted Web and Enterprise Fiber plan clients have entry to 24/7 proactive community monitoring, a service we preferred for its deal with cybersecurity. Within the occasion of a server outage, a workforce of AT&T Enterprise specialists can ship service tickets on behalf of a enterprise and intently observe server exercise. This service is included with the Devoted Web and Enterprise Fiber plans along with the 24/7 buyer help supplied on all plans.

Static IP Addresses

The Devoted Web and Enterprise Fiber plans present static IP addresses to enterprise clients. That is perfect for an organization that hosts its personal web sites or wants to supply distant web entry for workers, because it’s simpler to trace exercise from a set community than from a dynamic IP.

AT&T Enterprise Web Prices

AT&T gives the next enterprise web plans:

• AT&T Devoted Web: It is a prioritized connection plan that enables companies to remain working even with heavy web site visitors.
• AT&T Enterprise Fiber: That is an ultrafast and dependable plan that provides gigabit speeds with no annual contract.
• AT&T Wi-fi Broadband: This plan is an environment friendly enterprise web resolution that may get companies up and working shortly.
  

AT&T Devoted Web costs are usually not displayed on-line as a result of they rely on particular enterprise wants, so that you’ll want to achieve out to a gross sales consultant for a customized quote. AT&T considers elements such because the enterprise’s measurement and placement when figuring out the ultimate price of a Devoted Web plan.

There may be an choice for AT&T Enterprise, which is geared towards bigger companies. You may contact the AT&T help workforce to find out if that sort of plan is an effective match in your firm.

AT&T Enterprise Web Setup

All of AT&T’s Enterprise Web plans embody set up and the selection of a modem or gateway. AT&T Wi-fi Broadband particularly requires a hotspot or router. Sadly, you can not use your individual router or modem with AT&T enterprise web, however AT&T gives its personal line of routers and recommends buying them for optimum efficiency.

You may count on AT&T enterprise web to be put in inside 10 days at most. For all plans, an skilled will set up the required gear to get your small business up and working as quickly as doable. As soon as the web is ready up and put in, clients can entry the AT&T Enterprise Direct portal to handle their providers and pay their month-to-month invoices.

AT&T Enterprise Web Buyer Service

Enterprise specialists from AT&T can be found Monday via Friday from 7 a.m. to 7 p.m. Central time. When you have questions exterior AT&T’s help hours, the corporate gives an automatic chat characteristic that’s accessible 24/7 and might reply any fundamental questions you could have and direct you to assets on the web site. Upon testing the reside chat characteristic, we discovered that lots of the questions required a sign-in, which can deter new clients from utilizing it and encourage them to attend for customer support through telephone as an alternative.

AT&T Enterprise has a full help web page devoted to answering among the mostly requested questions. Nevertheless, enterprise clients who’ve questions relating to their particular plan can attain out to AT&T’s enterprise web customer support workforce by telephone in addition to publish questions in an internet neighborhood discussion board. As well as, clients can contact a Enterprise Options specialist through an internet type.

AT&T Enterprise Web Drawbacks

Though fiber web offers among the quickest obtain and add speeds in the marketplace, it does include some disadvantages. In contrast with cable and satellite tv for pc web, for instance, fiber web comes at a steep price, particularly as clients look to make use of gigabit web as their main enterprise web choice.

If worth is a priority, clients can think about using a lower-tier web choice that also gives quick web speeds at a fraction of the price of higher-tier plans. Nevertheless, AT&T’s costs are nonetheless greater than these of different enterprise web providers that supply wired web connection. For cheaper providers, think about our Spectrum assessment or our assessment of Verizon.

One other limitation is that AT&T Enterprise Web will not be accessible at your small business’s location. Fiber web sometimes has extra restricted availability than cable or satellite tv for pc web. Companies that must carry out giant information transfers or keep linked to excessive pace web will have to be hosted in choose areas. If your small business is positioned in an space with restricted web connectivity, think about studying our Viasat assessment for an choice that’s accessible even in rural areas.

Methodology

When reviewing enterprise web suppliers, we thought-about among the options that enterprise homeowners would want with the intention to get their enterprise going from begin to end. A part of that course of included doing in depth analysis, calling web suppliers and at last deciding on a use case for every of our chosen distributors. When doing so, we thought-about elements corresponding to set up instances, web speeds, enterprise telephone providers and web availability. For digital entrepreneurs, we selected AT&T as the perfect enterprise web supplier.

AT&T Enterprise Web FAQs

What’s the distinction between AT&T Devoted Web and AT&T Enterprise Fiber?

AT&T Devoted Web offers quick and dependable connection completely for a person enterprise. AT&T Enterprise Fiber gives gigabit web speeds utilizing a shared web connection. Each AT&T Devoted Web and Enterprise Fiber are proactively monitored and supported 24/7 by a workforce of AT&T Enterprise customer support specialists.

Am I eligible to make use of AT&T enterprise web?

AT&T’s enterprise web is out there solely in choose areas because of the nature of fiber web. Clients can contact AT&T immediately in the event that they want to obtain service in a non-fiber space.

What prices and costs do I would like to contemplate when utilizing AT&T enterprise web?

The prices and costs will differ relying on which marketing strategy you select, however the prices that apply to all plans could embody charges for set up and gear.

Is AT&T Web Backup accessible for all enterprise plans?

Each AT&T Devoted Web and AT&T Enterprise Fiber include Web Backup, which consists of a backup router that gives companies with 12 to 24 hours of energy to maintain the enterprise going till the first connection is again on-line. Clients who select AT&T Wi-fi Broadband can use it as each a main connection and a backup connection within the case of an outage.

General Worth

We advocate AT&T enterprise web for … 

• Digital entrepreneurs who use on-line advertising as a main enterprise device.
• Small enterprise homeowners who wish to scale their companies.
• Enterprise homeowners who need quick web speeds.

We don’t advocate AT&T enterprise web for …

• Small brick-and-mortar companies.
• Enterprise homeowners who’re simply beginning a enterprise and should not want superfast web speeds from the get-go.
• Companies in rural areas or different locations with restricted connectivity.