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LONDON, Oct. 17, 2022 /PRNewswire/ — Forrester (Nasdaq: FORR) has introduced Enel, Michelin, and Standard Bank as winners of this 12 months’s European Technology Awards. These awards, introduced at Forrester’s Technology & Innovation EMEA occasion, recognise Enel for executing an enterprisewide future fit technology strategy and each Michelin and Normal Financial institution for executing outcomes-driven enterprise structure practices. All three organisations have been recognised for placing their prospects on the centre of their organisation’s working mannequin.
Extra details about Forrester’s 2022 European Know-how Award winners:
- Enel, a multinational power firm, is that this 12 months’s recipient of Forrester’s Know-how Technique Influence award. Enel is honoured for growing an built-in digital platform that underpins the corporate’s international retail enterprise line. By implementing a know-how technique that embraces agile and DevOps practices, incorporates AI and automation, and focuses on growing digital expertise, Enel is benefitting from an insights-driven method that enhances the shopper expertise. The corporate’s digital platform has already improved the shopper Net Promoter Score and is about to cut back buyer activation time by 80% in 2024 in comparison with 2021.
- Michelin, a French tyre manufacturing firm, is one in every of this 12 months’s recipients of Forrester’s Enterprise Structure award. Michelin is honoured for placing buyer expertise on the core of its ecosystem by embracing a data-driven method and breaking down information silos. After figuring out that an extreme deal with the tip structure and architectural purity was counterproductive, Michelin’s enterprise structure workforce took the lead in implementing and deploying an agile infrastructure to information the supply groups and supply assist to the enterprise.
- Normal Financial institution, a South African financial institution and monetary providers group, can be this 12 months’s recipient of Forrester’s Enterprise Structure award. Normal Financial institution is honoured for growing a mannequin for the evolution of its enterprise towards a platform for Africa that your complete agency makes use of to remain aligned because it builds out the minimal viable product. As well as, the corporate has created an architectural choice catalogue that helps options architects produce designs that conform to the agency’s know-how technique extra simply and extra shortly, in addition to established structure group boards for steady collaboration.
“We’re excited to have a good time Forrester’s Know-how Award winners, which every exhibit a laser deal with buyer and enterprise outcomes,” mentioned Laura Koetzle, VP and group analysis director at Forrester. “In efficiently reworking their know-how methods and capabilities to be adaptive, artistic, and resilient, these firms are in a position to reply to a fast-changing tech panorama and drive development.”
Recipients of Forrester’s APAC Know-how Awards will probably be introduced at Technology & Innovation APAC, going down 15–16 November 2022.
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Forrester (Nasdaq: FORR) is without doubt one of the most influential analysis and advisory companies on the planet. We assist leaders throughout know-how, buyer expertise, digital, advertising and marketing, gross sales, and product capabilities use buyer obsession to speed up development. By way of Forrester’s proprietary analysis, consulting, and occasions, leaders from across the globe are empowered to be daring at work — to navigate change and put their prospects on the centre of their management, technique, and operations. Our distinctive insights are grounded in annual surveys of greater than 700,000 customers, enterprise leaders, and know-how leaders worldwide; rigorous and goal analysis methodologies, together with Forrester Wave™ evaluations; 70 million real-time suggestions votes; and the shared knowledge of our shoppers.
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